COD reconciliation software

Know exactly where every COD payment stands.

Match delivery and payment events so teams can distinguish what was shipped, delivered, collected, received and still outstanding.

ShopiERP•••
ShippedOrder #4821
DeliveredCourier event
CollectedCOD evidence
PaidSettlement
OPERATIONAL EXCEPTION

Settlement difference detected

Keep the order, shipment, contact, stock and payment context connected while the exception is resolved.

AI-ready evidence trail
THE OPERATIONAL PROBLEM

What breaks when the operation starts scaling?

When shipment data and courier settlements live in different systems, teams spend hours comparing spreadsheets and can miss outstanding balances.

INSIDE SHOPIERP

Not a feature list. Parts of the same operating context.

01

Order reference

Keep COD expectations attached to the original sale.

02

Delivery outcome

Separate delivered, failed and returned outcomes.

03

Customer balance context

Use customer / payment history when investigating exceptions.

04

Payment accounts

Connect settlement receipts to financial accounts.

05

Outstanding visibility

Surface unresolved differences instead of burying them in spreadsheets.

06

Reporting foundation

Use sales, payments and account reports as one reconciliation evidence trail.

HOW THE WORKFLOW CONNECTS

From record to transaction to movement to management answer.

The value is not each module in isolation. It is the same product, contact and transaction context surviving every step.

01

Expected COD

Start with the COD amount expected from the sale.

02

Delivery result

Confirm which orders actually produced a collection event.

03

Courier / payment settlement

Match amounts received to the correct orders or settlement batch.

04

Outstanding exceptions

Keep unresolved balances visible until they are explained.

01 • DEEPER DETAIL

COD creates more than one status

Shipped, delivered, collected and paid are different events. A reliable workflow keeps them separate.

  • Shipped
  • Delivered
  • Collected
  • Paid
ShopiERP•••
ShippedOrder #4821
DeliveredCourier event
CollectedCOD evidence
PaidSettlement
OPERATIONAL EXCEPTION

Settlement difference detected

Keep the order, shipment, contact, stock and payment context connected while the exception is resolved.

AI-ready evidence trail
02 • DEEPER DETAIL

Settlement needs order-level traceability

A total courier payout is not enough when finance needs to explain a difference. The team should be able to trace the amount back to orders.

  • Order ID
  • Delivery outcome
  • Expected amount
  • Received amount
ShopiERP•••
ShopiERPCommerce Operating System
ProductsContactsPurchasesSalesStockPaymentsReportsAI
03 • DEEPER DETAIL

COD affects profitability and cash flow

Delivery failure, return-to-origin, courier deductions and delayed payout all change the economics and liquidity of the order.

  • Failed delivery cost
  • Return cost
  • Courier fees
  • Outstanding balance
ShopiERP•••
ShopiERPCommerce Operating System
ProductsContactsPurchasesSalesStockPaymentsReportsAI
THE ARCHITECTURE DIFFERENCE

The same feature can exist in two products. The difference is how it connects.

DimensionDisconnected / traditionalShopiERP
ReconciliationSpreadsheet matchingConnected operational workflow
DeliverySeparate courier statusPart of the settlement evidence
PaymentBank totalMapped to order / settlement context
ExceptionsLost in differencesExplicit outstanding items
WHO THIS IS FOR

For teams where operational complexity is already expensive.

Scaling DTC brandsMulti-store operatorsRegional eCommerce teams
RELATED CAPABILITIES

Keep following the workflow instead of stopping at one feature.

FAQ

Questions before the demo

COD reconciliation matches order and delivery data with cash collected by couriers and payouts received by the merchant.

Delivery confirms the parcel reached the customer. Courier collection and merchant payout are separate financial events.

A centralized workflow is designed to give operators one view across multiple delivery partners.

Make the demo start with this exact workflow.

Instead of a generic tour, walk through the scenario from source record to transaction, movement and reporting.

Request a Demo